Hosted PBX is an enterprise-grade VoIP phone system. Delivered from the
cloud, it keeps pace with your business. Hosted PBX offers over 50
powerful features.
Feature
Details
RingScape
|
PC and Mac-based call control and monitoring
-
At a glance, know who’s on the phone
-
Call other employees by double clicking their tile within RingScape
-
Call anyone by dragging a phone number to the dial pad icon
-
Call any Outlook contact by right-clicking
-
Be alerted of incoming calls through a screen pop
-
Accept or reject an incoming call through the screen pop
-
Integrates with SalesForce and eAgent
RingScape also integrates with Microsoft Outlook to provide RingScape’s
suite of features via the familiar Outlook interface
|
Auto
Attendant
|
Auto Attendant greets callers and directs them to the right person,
department or information 24 hours/day
-
Multiple menus for day and night
-
Automated menu scheduling
-
Built in voicemail
-
Dial by name
-
Dial by extension
-
Ring multiple phones
-
Call queuing
-
Named ring groups
-
Bulletins for outbound information
-
Business continuity
-
Simple management via web portal
|
Voicemail
|
Powerful voicemail supports business challenges
-
Voicemail for each phone
-
90 min of recording time per phone
-
5 min per message
-
Touch “0” for operator (if applicable)
-
Group voicemail
-
Message waiting indication
-
Message key to access voicemail
-
Delete, skip or save messages
-
Change personal greeting and password
-
Numeric message count indicator
-
Send messages to another mailbox
-
Playback control when receiving messages by computer
-
Visual voicemail (listen to, forward and download voicemail messages
online)
-
Voicemail to email (via WAV file)
|
WebFax
|
Receive and send faxes without a fax machine
-
Dedicated fax number for each WebFax account
-
Use it personally or with a group
-
Faxes are received and stored in the online fax mailbox
-
Faxes can be automatically forwarded through email as a PDF to one or multiple people
-
Send any document from a Windows PC as a fax
-
Send to multiple fax numbers simultaneously
-
Create a cover page
-
Annotate and sign any document
-
Receive fax transmission success and fail alerts
|
Mobile
Softphone
|
The Mobile Softphone application provides a Hosted PBX phone
extension to your mobile phone. Mobile Softphone is reliable and
easy to setup
-
Calling features include call hold, transfer (blind and attended),
forwarding (other number or voice mail), call waiting,
conferencing (up to 4 other parties), speed dial and more
-
Offers mobile device capabilities such as native address book
integration, push notifications for battery efficiency, detailed
call history, call recorder and player, and more
-
The highest sound quality and cost savings via a mobile device data
channel
-
Easy setup with QR codes for one-touch provisioning
- Downloadable app from Apple iTunes and Google Play Store
|
Follow
Me
|
A user can be reached at their office number when they are away
from their desk
-
Ring up to 3 phones at the same time
-
User can control through personal web portal: select numbers to ring, or turn on/off
-
Perfect for ringing cell and office phone at the same time
|
Conference
Calling
|
Unique Toll Free number for every conference bridge
-
Run up to 30 simultaneous scheduled conferences and 3 simultaneous conferences without a reservation
-
Gather up to 25 people without a reservation
-
Gather up to 100 people on a scheduled phone conference
-
Early arrival/Green Room waiting relieves pressure from the host to
show up early
-
Separate host and guest codes let you stay in control
-
Listen-only codes to limit the number of speakers
-
Conference calls can be recorded for reviewing, downloading, and sharing
|
Cordless
Phones (on- premises):
Cisco SPA302D
|
On premises mobility with full phone system functionality
-
Each phone receives a voicemail box, DID and extension
-
Uses the DECT wireless standard for increased reliability/range
-
Range of 100 to 150 feet from the cordless transmitter
-
Multi-line handsets
- May use up to 3 cordless phones with each cordless transmitter
|
Wireless
Transmitter/
Adaptor
|
The wireless transmitter/adapter allows a desk phone to be placed
anywhere in the business where a wireline data connection is not
available
-
Creates its own dedicated wireless network just for the phones
-
Wireless Transmitter plugs into the network
-
Wireless Adapter plugs into the phone
-
40 foot range from the transmitter
-
Up to 15 phones per transmitter (one adapter per phone)
|
Additional
Features